Frequently Asked Questions

Everything you need to know about your Mystic Store experience.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days, while express options are available at checkout.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, with tags attached, and in their original packaging to be eligible for a full refund.

Are your materials sustainably sourced?

At Mystic Store, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.